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Get in touch
Questions about Dictaris Neo, a partnership, or anything else: send us a message and we'll get back to you.
100% human support
We use AI for dictation, not for support. When you write or call us, a person from the Dictaris team answers, someone who knows the app and stays with you until it's solved.
AI for dictation
It recognizes your voice and writes the report into your template.
People for support
No chatbots, no automated replies. You talk to a real person.
Company details
MARS OFFICE CONCEPTOR SRL
Tax ID: 31482490 • Trade Register No.: J03/489/2013
Registered office: Calea Craiovei, nr. 17, Pitești, Argeș
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Frequently asked questions
How quickly do you reply?
We read every message ourselves and aim to reply within one business day.
Is there a free trial?
Yes, your first 10 reports are on us, no credit card required.
Where is my data hosted, and is it GDPR compliant?
Patient data is processed exclusively within the EU, in accordance with GDPR.
Can Dictaris Neo export directly into our PACS or RIS system?
Yes, reports export straight into the format your system needs, with dedicated formatting for PACS and the major RIS platforms.
Do you have plans for clinics or larger practices?
Yes, alongside Start and Pro, our Ultra and Custom plans are built for clinics and high-volume needs. Tell us about your practice and we'll recommend the right fit.
Can I get a Data Processing Agreement (DPA)?
Yes, a signed DPA is available for every customer. Just ask, and we'll send one over.
I have a technical issue with the app. Who do I contact?
Reach out through this page or email us directly. We'll get you to the right place.